Legal aspects of opening an online store in Poland.

Starting a business in Poland requires not only business planning but also compliance with legal norms and requirements. In this review, we will consider the key aspects to take into account when opening and running an online store in Poland.

Legal form. Choose the appropriate legal form for your online store. In Poland, popular options are «Spólka z ograniczona odpowiedzialnoscia» (LLC) and «Spólka akcyjna» (joint-stock company). The choice of form depends on your ownership structure, responsibilities, and tax considerations.

Registration and licenses

Register your online store in accordance with Polish legislation requirements. This includes registration with the tax office, obtaining a NIP (Polish tax number), and REGON (company registration number). If you plan to sell certain goods (e.g., alcohol, medicines), additional licenses may be required.

Data protection and privacy. Comply with customer data protection requirements. The General Data Protection Regulation (GDPR) is in effect in Poland, which regulates the collection, storage, and processing of customers' personal data. Be sure to obtain customers' consent for processing their data and ensure secure storage of information.

Terms of sale. Develop clear and understandable terms of sale for your online store. Define the rules for product returns, warranties, payment methods, and delivery. Provide information about prices, taxes, and any possible additional charges. This will help avoid misunderstandings with customers.

Practical steps

  • Website optimization: Make sure your website complies with Polish legislation and transparently provides information about your company and products.

  • Fiscal devices: If your online store will accept in-store payments, ensure that you use fiscal devices to register transactions.

  • Proper labeling of goods: If the goods sold are subject to mandatory labeling, ensure that you comply with these requirements.

Opening an online store in Poland is not only about the possibility of sales but also about complying with the law. Follow legal requirements, ensure customer data protection, and clearly formulate sales conditions to create a reliable and law-abiding business.

Your online store will succeed if it is built on legal grounds and pays attention to the legal aspects of business in Poland.

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